Privacy Policy

Last updated: July 15, 2026

Sweety1 respects the privacy of visitors and customers of www.sweety1.com. This policy explains the types of personal data we may collect, why we use it, the parties with whom it may be shared, retention periods, and the choices and rights available to data subjects. Personal data is handled in accordance with applicable laws in the Kingdom of Saudi Arabia.

1. Controller and Contact Details

Store operator: Khalid Abdullah Issa Alabdullah Trading Establishment – Sweety1
Trade name: Sweety1
Unified Commercial Registration: 7016055035
Location: Kingdom of Saudi Arabia – Eastern Province
Email: sswweetyy1@gmail.com
WhatsApp / Phone: +966550308561

2. Data We May Collect

• Name and contact details such as mobile number and email address.
• Billing and shipping address, city, district, street and postal code.
• Order, product, amount, correspondence and customer-service records.
• Account information and language or marketing preferences.
• Limited payment information and payment status; complete card details are normally processed by the payment provider.
• Information supplied to fulfil digital services, such as a link, username or wallet identifier, depending on the service.
• Technical data such as IP address, device and browser information, access logs and pages visited.
• Cookies and similar technologies.
• Information voluntarily submitted through forms, email, WhatsApp or customer service.

3. Sources of Data

We receive data directly from customers when they browse, register, purchase or contact us. We may also receive order-related information from Shopify, payment providers, shipping companies, fraud-prevention services and digital-service providers where necessary to provide the service and fulfil an order.

4. Purposes of Processing

• Creating and verifying orders and collecting payments.
• Preparing, shipping and delivering products and sending order and tracking updates.
• Providing digital services and cards, support and refill services where offered.
• Managing returns, exchanges, warranties, maintenance requests and complaints.
• Communicating about orders, accounts or enquiries.
• Protecting the site and payments from fraud, misuse and security risks.
• Improving the store, products and user experience and measuring performance.
• Sending marketing communications where consent or another appropriate legal basis exists.
• Meeting legal, accounting and tax requirements and protecting store and customer rights.

5. Legal Basis

We process data as necessary to perform a contract or order, comply with legal obligations, protect legitimate interests of the store and customers, or on the basis of consent where consent is required.

6. Cookies

The site uses cookies and similar technologies to operate the cart and login functions, remember preferences, analyse site performance and provide a more relevant experience. Customers can manage cookies through browser settings; disabling essential cookies may affect site functionality.

7. Sharing Data

We do not sell customers' personal data. We may share only what is necessary with Shopify and technology providers, banks and payment providers, shipping and fulfilment providers, digital-service providers, analytics and security providers, customer-service and marketing providers, advisers and accountants, and government or judicial authorities when legally required.

8. International Transfers

Some hosting, payment, analytics, shipping or fulfilment services may require processing or storage outside Saudi Arabia. Where this occurs, we aim to apply appropriate legal requirements and safeguards based on the data and recipient.

9. Retention

We retain data for as long as needed for the purposes described, including order fulfilment, warranty and maintenance, accounting, tax and legal requirements, dispute resolution and protection of rights. When no longer required, data is deleted, destroyed or anonymised unless longer retention is required by law.

10. Data Security

We apply reasonable organisational and technical measures to protect data against unauthorised access, use, alteration, disclosure or loss. No electronic method is completely secure, so customers should keep passwords and verification codes confidential.

11. Data Subject Rights

Subject to applicable laws and procedures, rights may include being informed about collection and processing, access to personal data and a copy of it, correction or completion of inaccurate data, requesting deletion where legal conditions are met, withdrawing consent where processing is based on consent, and objecting or lodging a complaint.

To make a request, contact us by email and provide the type of request and information needed to verify identity. Requests may be limited or refused where permitted by law, including where records must be retained or the rights of others must be protected.

12. Marketing Messages

We may send offers or marketing updates where the customer has consented or where permitted by law. Customers may unsubscribe through the message link or by contacting us. Unsubscribing from marketing does not affect necessary order, payment, shipping or service messages.

13. Children's Data

The store is not intended to knowingly collect children's data. Purchases for a minor should be made by or with the consent of a guardian as required by law.

14. Third-Party Links and Services

The site may contain third-party links, apps or services. When customers use them, their data is subject to those parties' privacy practices, which we do not control.

15. Policy Updates

We may update this policy when services or legal requirements change. The updated version will be published on this page with the latest revision date.

16. Complaints and Contact

Email: sswweetyy1@gmail.com
WhatsApp / Phone: +966550308561